Bingopluz Privacy Policy — Your data is fully protected and kept confidential

Bingopluz only collects information that is genuinely necessary to serve our members. We do not collect data without a real reason.

Bingopluz uses your information only for specific, defined purposes. A complete list of those purposes is provided below.

• Creating and managing your account and ensuring its security.
• Processing deposit and withdrawal transactions.
• KYC verification and age verification.
• Providing customer service and resolving complaints.
• Personalizing promotional offers and bonuses.
• Detecting and preventing fraud and money laundering.
• Meeting legal obligations and reporting to regulatory authorities.
• Identifying and resolving technical issues on the platform.
• Monitoring responsible gaming and identifying at-risk behaviour.

Bingopluz does not sell your data — that is our core promise. However, there are specific circumstances in which information may need to be shared.

• Payment providers: Necessary data is shared with Mobile Pay, Nagad, Rocket, and banks to process transactions.
• Legal Authorities: Disclosure of data may be required under a court order or government directive.
• Technology partners: Hosting, security, and analytics providers are all bound by strict confidentiality agreements.
• Game providers: Only the minimum data necessary for game operations is shared.

Bingopluz uses cookies on its website and app — this is standard practice across virtually all websites today. The types of cookies we use are clearly outlined below.

• Essential Cookies: Required to maintain your login session and keep the platform running smoothly — these cannot be disabled.
• Analytics Cookies: To understand which pages are being visited and how often — fully anonymised data with no personal identifiers.
• Preference cookies: To remember your language, theme, or game preferences — disabling this means you'll need to reconfigure them every time.
• Security cookies: To detect suspicious logins or fraud — all in the interest of keeping you safe.

You can disable most cookies through your browser settings, though doing so may affect how some features on bingopluz function.

Bingopluz uses bank-grade security technology to protect your data. Our full security framework is detailed below.

• Encryption: All data is secured with 256-bit SSL encryption — the same standard used in international banking.
• Server Security: Stored data is protected by server firewalls and intrusion detection systems.
• Access control: Only authorized staff can access data on a need-to-know basis.
• Regular audits: Independent third-party security experts regularly audit and test our systems.
• Retention Period: Data is retained for as long as your account remains active. After closure, it is kept for a maximum of 5 years as required by law.

Bingopluz believes you should always be in control of your own data. In accordance with international standards, you have the following rights.

To exercise any of the rights listed above Help Center Get in touch — we aim to respond within 30 days.

Bingopluz does not collect data from anyone under the age of 18, nor do we permit minors to use the platform. This is one of our strictest policies.

• Age verification is mandatory at registration — providing a false age will result in account termination.
• If we hold any data belonging to a person under the age of 18, it will be deleted immediately.
• Parents or guardians may request deletion of their child's data.

Bingopluz reserves the right to update this Privacy Policy as needed, following a defined process to ensure members are not disadvantaged.

• Members will be notified by email or in-app notification prior to any significant changes.
• The effective date of any updated policy will always be displayed on this page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding the privacy of your data, please get in touch. We will do our best to respond within 30 days.